Of the three models of writing processes in organizations, collaborative teams are the most likely to produce successful documents. All the roles and responsibilities for producing the document are represented in a structure that supports the project: content specialists, writing experts, editors, designers, administrators, even contracting authorities who look after the final output. It is more time-consuming…
Model 2 – The writing shop
Our second model of writing process shows a group of writers working together to produce documents for the organization. On the surface it may seem that nothing is wrong with the writing shop model. One problem is that the shop may be just a collective of lone writers. Other characteristics of a writing shop is that they…
Model 1 – The lone writer: A lose–lose situation
The lone writer model is more common in organizations than you might think. Whenever work is sent to a single person for execution, either to someone in the organization or to a freelance writer (often the same person each time, since that person knows the organization very well), the lone writer model is being put into action….
Which writing process does your organization follow?
There are three main types of writing models that can be used to produce documents in organizations: Model 1. The Lone Writer, where one person does most of the writing for the organization Model 2. The Writing Shop, where a bank of writing specialists produce documentation Model 3. The Collaborative Team, where various writers and subject matter…
Law 5. Agree on practices and tools and track progress
A collaborative writer is someone who works with at least one other person to produce a text and achieve a common purpose. Now, a group of writers can produce a lot of text. To ensure that all those pieces go together well, the team should agree on practices and tools while tracking progress throughout the phases of…
Helping one another at different levels: A continuum of collaboration
When two or more people collaborate, they put their efforts together to achieve a goal that they hold in common. Their work can be carried out in different intensities of “togetherness.” Our awareness of the various types or levels of collaboration is very helpful. We can gauge our involvement in a project. Using the degree of involvement, we can then measure how we…
Law 4. Assess the requirements for the project (even if there’s no time)
You have already established your writing mandate with Law 3. So does the team start scribbling yet? Not quite. There’s an Arabic saying about good, expressive prose: (If it takes) No skill to understand it, (then it takes) mastery to write it.” — cited by Taleb in his book on anti fragility (I’ve added parenthetical notes) In writing,…
Collaborative Writing is Antifragile
Collaborative writing is a way to make a document better than if it were written by one person. Things can get better through uncertainty and seeming disorder. In his book, Antifragile: Things That Gain from Disorder, Nassim Nicholas Taleb looks at human activity from this unique perspective: Some things benefit from shocks; they thrive and grow when exposed to…
Law 3. Identify the writing mandate and agree on a process
When there is writing to be done, most people expect some magic to happen. The mystique surrounding the creative process is powerful. There is no magic, though. Setting words on the page is a process and having a plan is key. Very early on in the development process, your team must capture the expectations for the project….
Law 1. All writing in organizations is collaborative
It’s tempting to think of writing as a something one does alone. All writing is, to some extent, collaborative. Many book forewords tell the story of how people helped the author: editors, mentors, peers, wives or husbands, friends, kids—even the cat. The content still belongs to the author whose name appears on the cover. As Ray Bradbury…