Christine Hastie

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writing performance metrics Articles

Soccer field, photograph by Devesh, through devkom.eu. All rights reserved

Collaboration, limits and boundaries

You may hear someone say, “I’ve reached my limit!” or, “He has stepped over the line!” They complain about others working on a project—partners, teammates, managers, staff, or leaders—and about other ways of doing things. With compassion, you nod and listen. Conflict is no stranger to any of us. Many people rely on a plan-work-argue-limit approach when working with others on writing or…

Christine August 14, 2014 6 Comments 8978
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Innovation & insight

With support, collaboration promotes insight and innovation

Insight is a new way of seeing a problem, a new awareness or understanding. It becomes possible when a problem is first recognized, then addressed and considered in different ways. Insight can lead to discovery and innovation and that is usually a good thing. Writing teams are made up of people from various parts of an organization who…

Christine February 10, 2014 Leave a Comment 5158
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Celebrate your collaborative successes

Law 10. Celebrate, then evaluate

Today, I received a letter from a project leader in the mail. I chuckled and got a warm, fuzzy feeling. Here I was, thinking about the tenth and last law of collaborative writing—how important it is to recognize all collaborators and celebrate your collective achievement. Then a thank-you note arrives. (And I did not Photoshop that time stamp….

Christine November 26, 2013 Leave a Comment 2613
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Good collaborations often show great diversity

Collaborative Writing Law 9. Editors, translators, and designers are collaborators, too

Writing teams need editors. Depending on the context, the project might need a translator and some graphic designers, too. In fact editors, translators, and designers are all key collaborators. They offer advice about how specific requirements are best incorporated into the final product. Depending on the kind of editing to be done, there are roles for editors…

Christine November 26, 2013 Leave a Comment 2577
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Assumptions and expectations can create obstacles

Collaborative Writing Law 6. When in doubt, check your assumptions

Assumptions create obstacles to free-flowing collaboration. If a project is not advancing as expected, there are probably some hidden assumptions to bring to light. Assumptions can affect anything from the writing mandate to the final output, and all the activity and people in between. The root of assumptions is expectations—something every project and everyone involved comes ready charged…

Christine November 25, 2013 Leave a Comment 8863
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Your collaboration tools may be useless

State-of-the-art collaborative tools are about as useful as a box of hammers (see photo) if no one is clear on the aim of the project. It is misguided to think that your team has a good collaborative environment just because everyone shares the same database, or that a specific social media tool is all you need to get…

Christine November 24, 2013 Leave a Comment 2789
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Is your organization losing its mind?

Your team is compiling hundreds of pages to support your organization’s product. It takes months, sometimes years. So you can expect the faces at the table to change over time. Writing in organizations takes planning. If the team members take all the expertise with them, the collaborative writing project could be affected. And the organization might feel…

Christine November 16, 2013 Leave a Comment 2336
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collaboration amongst people

Law 4. Assess the requirements for the project (even if there’s no time)

You have already established your writing mandate with Law 3. So does the team start scribbling yet? Not quite. There’s an Arabic saying about good, expressive prose: (If it takes) No skill to understand it, (then it takes) mastery to write it.” — cited by Taleb in his book on anti fragility (I’ve added parenthetical notes) In writing,…

Christine November 2, 2013 Leave a Comment 6021
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Changes come to goals and priorities

Law 3. Identify the writing mandate and agree on a process

When there is writing to be done, most people expect some magic to happen. The mystique surrounding the creative process is powerful. There is no magic, though. Setting words on the page is a process and having a plan is key. Very early on in the development process, your team must capture the expectations for the project….

Christine October 22, 2013 3 Comments 10068
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